How to Buy
freshtaiwan will try to handle every order fast and accurate. We expect our offerings will meet your requirements and our fast order processing will let you receive your purchase earlier.
Store Ships to
All Countries Worldwide from Taiwan via the following shipping methods:
Ordering and Shipping Process
International Buyers - Terms
Shipping Rates (Flat Rates)
We arrange delivery based on orders in succession every day during working days. (from Mon. to Fri.)
Return and Exchange Policy
All the products sold on this online store will be properly inspected and well packaged before delivery to make sure that customers receive them in good condition. In case you are unsatisfied with the item you purchased, you can return it unused but you need to get a Return Authorization Number (RMA) in advance and be responsible for shipping it back to us.
Please make sure you request the return authorization within 7 days after your receipt and send the original package back quickly after having the Return Authorization Number. We will refund you the purchased price but will not be able to refund the shipping cost after we are sure the item is returned in original condition without any damage.
The following items can’t be returned or exchanged because of the nature of these items:
Regarding privacy protection, freshtaiwan will not offer any of your personal information provided during online shopping including your name, email address, Tel. no., address, etc. to any companies, groups or individuals. Your personal information is used only for freshtaiwan to arrange shipment and customer service.
Orders for Customized Items
We welcome corporate purchase and special requirement for customized products.
Currency in NTD (New Taiwan Dollars) Worldwide Shipment Payment via Paypal, Credit Cards, or TT